– 5.3.6 Access

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RCLD Outreach Training

Section 5: Get meeting

Organizing accessible meetings

Access

Planning accessibility features you will want your venue to have and backup plans if some features do not function as intended is important. We recommend making a list. Below are some general tips to think about.

Man in a wheelchair sitting at a table
Accessible ramp outside of building
Physical meeting access features
  • Zero-step path of travel
  • Short path of travel from parking/drop-off area
  • Accessible parking (may need to bring & signs to mark)
  • Signs indicating accessibility features and paths of travel
  • Inclusive seating for wheelchair/mobility device users (not separate from other users)
  • Sightlines to speakers for all participants
  • Accessible doors (with button, lightweight, etc.)
  • Signs with a number to call if the access feature (door, etc.) is stuck or not working or staff assisting with access
  • Adjustable lighting
  • Adjustable volume
  • Elevator if on a separate floor – You will also want to have a plan if the elevator/lift does not function or if it is too small for mobility devices
  • Space for travel in between seating areas (wide spaces for mobility device users)
  • Remove potential travel barriers like potted plants, wall-mounted items without indicators underneath, chairs, or furniture in path-of-travel
  • Location with good access to public transit or roadways
  • Hearing/Audio Induction loops
  • Certified-ASL interpreters
  • ESL or other language interpreters
  • CART captioning
  • Accessible sign-in sheets/person to assist people who cannot physically use a pen
  • Nametags with low-vision accessible contrast & large font
  • Adjustable tables/surfaces for people in various heights of wheelchair
  • Accessible bathrooms and other amenities
  • Space for service animals
  • Quiet space people can excuse themselves to
  • Scent- and allergen-free environment
  • Common considerations are exclusion of certain foods (peanuts, others) and no perfume
  • Also consider hand sanitizer in use, cleaning chemicals used, other smells or strong things that may be dangerous to people with chemical damage
  • Handouts before meetings when possible (if RSVPs) in various accessible formats
    • Braille
    • Large print
    • .RTF electronic documents
Features to consider for digital meetings
  • Captioning
  • High-contrast slides
  • Image descriptions
  • Maximally accessible digital platform (does not require sight to use features)
Panelists at a meeting with a sign language interpreter and a typed transcript on a screen behind them
Woman on video conference
Other considerations
  • Designate a clear contact person to handle other accommodation requests ahead of the event
  • Provide alternative ways to attend events:
    • Call-in number
    • Participate in live discussions or streaming on social media
    • Email or write-in comments
    • Video conferencing software
  • Allow multiple ways to provide input:
    • Ask participants to write out questions beforehand
    • Place comments/questions into an anonymous basket (especially for sensitive or contentious topics)
    • Written question submission (e.g. email, letters) after the event
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